Sales Back Office Clerk

Sales Back Office Clerk (m/w/d) PERI is one of the largest international manufacturers and suppliers of formwork and scaffolding systems. The family-owned company, based in Weißenhorn, serves its customers with innovative system equipment and comprehensive service offerings in the field of formwork and scaffolding technology, with around 10,000 employees and more than 140 warehouse locations in over 63 countries. Sales Back Office Clerk (m/w/d) Your contribution counts - this is what you can expect from us: Order management: You will take responsibility for the entire order process and ensure that the ordered material arrives at the customer on time. Returns processing: You will ensure a transparent, smooth, and timely processing of all return processes. Construction site analysis: You will proactively identify construction site closures and prepare them in a structured manner. Problem solving: You will clarify incomplete deliveries and find solutions that maximize customer satisfaction. Customer communication: You will answer customer questions about deliveries, returns, direct deliveries from the factory, invoicing, material requirements, and warehouse availability. Order processing: You will receive and process follow-up, small, and additional orders reliably. Complaint management: You will receive and process complaints in a solution-oriented manner with the goal of high customer satisfaction. Interface coordination: You will forward technical and commercial questions to the Technical Office or Sales department. Take advantage of benefits - our contribution to you: Compensation and additional benefits that convince: With us, you can look forward to an attractive salary and a fair incentive system. In addition, you can expect a company-sponsored pension scheme, attractive social benefits (e.g., full employer contribution to sickness and accident benefits), and other benefits. Work and life integration: Flexible working time models, home office options, and our location in Töss offer you the best conditions to balance your professional and private life. Safe and healthy: With us, you work in a growing, traditional family-owned company with long-term prospects. Grow beyond yourself: A collegial working atmosphere in a motivated team will help you advance in your personal development. Annual performance reviews, training consulting, and promotion, as well as exchange and mentoring programs, will also support your professional development. In our PERI Academy, you can take advantage of diverse training opportunities and free access to online learning platforms like LinkedIn Learning and getAbstract. WE can't do it without YOU - this is what you bring: Technical expertise: You have successfully completed (commercial training) and have experience in sales back office. Construction site experience would be an advantage Language skills: You have very good German language skills and very good English language skills. IT skills: You have a secure command of the MS Office package. Service orientation: You have pronounced administrative skills in customer service. Stress resistance: You can also work sovereignly in a hectic environment and convince through strong communication and organizational skills. Initiative: You work flexibly, independently, and with high motivation. If you want to become part of a committed team and are looking for a new challenge, we look forward to receiving your application! Your contact person in recruiting for this position is Luana Heinzmann jpid861fae2jm jit0728jm jiy26jm