Customer Service Technician & Technical Support

Customer Service Technician & Technical Support (m/f/d) MABI AG is a leading company in the field of [Isoliermaschinen](< >) and [Robotik](< >) based in Switzerland. With over 50 years of experience in mechanical engineering and automation, MABI offers a wide range of automation solutions that guarantee highest precision and performance. Become part of our innovative team and shape the future of automation with us! Your tasks * You are the contact person for our customers for technical inquiries, via telephone, email or chat * You analyze technical problems on machines and systems and develop solutions together with customers and colleagues * You create and maintain technical documentation such as operating instructions, service documents and error reports * You support the commissioning, maintenance and optimization of electrical and control technology components * You pass on feedback from customer contact to development and production, thereby contributing to continuous improvement Your profile * Completed basic technical training, e.g. as Elektroniker/in EFZ, Automatiker/in EFZ, Polymechaniker/in EFZ or Elektroinstallateur/in EFZ, ideally with further training as Techniker/in HF or Ingenieur/in FH * Sound knowledge in electrical engineering, mechanical engineering and control technology * Knowledge of informatics or computer technology (networks, software, hardware) is an advantage * Strong customer orientation as well as a confident and friendly appearance * Analytical thinking skills and a structured, solution-oriented way of working * Enjoy creating clear and understandable documentation * Very good German skills in spoken and written language; French and/or English skills are a plus We offer * A varied and exciting activity in an innovative company * Modern work equipment and a motivated team * Attractive employment conditions and social benefits * Individual further training opportunities * An international working environment with exciting projects How to apply Have we piqued your interest? Then we look forward to your application! Visit our [Website](< >) to learn more about MABI AG and our exciting projects. --> Please no calls and applications from recruitment agencies. j4id10450592jm j4it1043jm j4iy26jm