Customer Consultant in the Telecommunications Sector 80-100%

Your mission We are looking for our client a Customer Consultant in the telecommunications sector (80-100%). Your profile -Excellent knowledge of Italian and French (native language / level C1) or Italian and Swiss German -Excellent Swiss German or Italian, spoken and written -Experience in customer service or consulting (preferred degree) -Excellent communication skills and strong customer focus -Good familiarity with computer tools (MS Office, CRM) -Reliability, punctuality and professional attitude Your profile Your activities -Telephone consulting and customer support -Analysis of needs and proposal of suitable solutions -Support in problem solving and administrative procedures -Use of CRM systems and digital tools -Collaboration with the team to ensure efficient service