Sales Internal Service Clerk

• 13 August 2026 • 100% • Indefinite duration • German (Fluent), English (Intermediate), French (Intermediate) • Rütmattstrasse 7, 6017 Ruswil • Log in to see the jobup.ch salary estimate ## At SIGA, we aspire to a world where buildings do not waste energy. SIGA produces an airtight and energy-efficient building envelope composed of high-quality membranes, sealing tapes, and sealants, distributed worldwide. Today, more than 650 employees in 23 countries work towards achieving this vision. In the field of commercial operations, we ensure global order processing and support our sales team in their daily work in the market. Through professional customer service, close collaboration, and the continuous optimization of our processes, we create added value for internal and external stakeholders. Are you ready to actively ensure and develop, in a central role, the fluid exchange between customer service and the sales department? Qualifications and characteristics ## • Completed basic commercial training (EFZ) or equivalent training • Professional experience in a similar environment is an asset • Very good knowledge of German as well as good knowledge of English and French; you can process customer requests clearly, comprehensibly and in a manner adapted to the recipients in these three languages, both orally and in writing • Good IT skills in MS Office; experience with CRM and SAP is an advantage • Strong customer orientation as well as a reliable and conscientious way of working • Marked ability to work autonomously and responsibly, to approach challenges proactively and to develop effective solutions through systemic thinking About the position ## In this versatile position, you are the first point of contact for our customers as well as for our field team. You process complaints and manage the return process, answer telephone and written inquiries and ensure fluid communication. A large part of your work consists of complete order management: from maintaining customer and product data to order processing. You coordinate with external partners, such as logistics providers, and ensure that our processes are efficient and customer-oriented. In addition, you support the back-office team in different regions and actively participate in process optimization projects. Your commitment contributes significantly to excellent customer service and high satisfaction of our internal and external stakeholders. What we offer you ## • Become part of our highly motivated SIGA family and make an effective contribution against global climate change and for the protection of our environment • A balanced work-life balance. Teleworking and flexible hours are a matter of course for us • Thanks to our pronounced Lean culture, you can actively get involved in the design of processes at SIGA • Daily fresh fruit as well as discounted meals in our own star-rated kitchen • Flexible organization of leave, possibility to increase from five to seven weeks Apply now! ## Please apply via the "Apply" button. Applications by e-mail will not be considered. For any questions, do not hesitate to contact us at hr@siga.swiss