CUSTOMER SERVICE CLERK 100%

CUSTOMER SERVICE CLERK 100% Become part of our team! SwissMail International AG is an innovative logistics company with an international orientation and has been successful in the market for over 13 years. We support companies with tailor-made solutions for national and international shipping as well as cross-border eCommerce. From the shipping solution to customs clearance and reliable delivery, we offer our customers everything from a single source – personal, uncomplicated and efficient. To strengthen our team, we are looking for an engaged personality as Customer Service Clerk 100% starting immediately or by arrangement. Do you love contact with customers, maintain an overview even in hectic situations and want to work in a dynamic, international environment? Then you are exactly right with us! As the first point of contact for our business customers, you ensure that orders are processed smoothly and professionally. Your versatile field of activity includes: Support of our business customers from the inquiry to successful delivery Independent processing and coordination of national as well as international transports Preparation of offers and development of individual shipping and logistics solutions Processing of complaints as well as solution-oriented communication with customers and partners Close cooperation with our customers as well as national and international network partners Active participation in the optimization of our processes and services said: You ensure that our customers enjoy working with us. WHAT YOU BRING WITH YOU Commercial training or comparable professional experience Experience in Customer Service, inside sales or in order processing Experience in the logistics, transport or forwarding industry is an advantage You work independently, structured and maintain an overview even in hectic situations Enjoyment of customer contact as well as a solution-oriented way of thinking Very good German as well as good English skills French and/or Italian are a plus Very good MS-Office skills (especially Excel) WHAT AWAITS YOU WITH US A varied activity with a lot of personal responsibility Short decision-making paths and the possibility to actively help shape things A familiar, collegial team with open communication Varied everyday work instead of routine Modern workplace Attractive social benefits, 5 weeks vacation, free parking and good public transport connections Our team says about itself: "We work in an uncomplicated way, address things openly and support each other. Humor is just as much a part of it for us as professionalism. Anyone who shows initiative and wants to take responsibility is exactly right with us." Have we piqued your interest? Then we look forward to getting to know you! jpid6c9b61bjm jit0832jm jiy26jm