1st Level Supporter:in 100% [Ref:2712]

1st Level Supporter:in (a) 100% [Ref:2712] Freestar-Informatik AG has been successfully active on the market since 1998. Through constant growth and expansion of core competencies, Freestar-Informatik AG offers its clientele a versatile IT service and consulting portfolio. For our clientele, we are continuously searching for IT specialists and managers. In doing so, we place the highest value on ensuring that applicants, clientele, and jobs fit together optimally. To support our well-known clientele, we are continuously looking for friendly, committed, and reliable personalities as 1st Level Supporter:in (a) 100% [Ref:2712] Your tasks Reception and processing of malfunctions via telephone, chat, and web ticket Remote and on-site support for technical problems Forwarding complex inquiries to responsible specialist departments Maintenance of the knowledge base and participation in optimizations Support with onboarding and training of new team members Your profile Completed IT training or several years of experience in a comparable role Proficient handling of ticketing tools, hardware, and software Good written and oral expression as well as quick comprehension German language skills level C2 mandatorily necessary Any additional language is an advantage Your chance Exciting and varied tasks Dynamic, team-oriented environment Attractive, modern working environment Details about this position Start of position immediately or by arrangement Work location Zurich area Permanent employment relationship Full-time position 100% jpid2c50b34jm jit0730jm jiy26jm