Technical Coordinator & Service Technician 80-100%

People are always at the center for us, whether as employees, customers, or suppliers – together we are one big family. You enjoy tinkering, but at the same time want to apply your technical know-how in direct customer contact? You feel comfortable both in the workshop and at the PC and are looking for a task with a lot of variety? Then this position could be just the right thing for you. With us, you are not at your desk all day and are also not exclusively busy with repairs. You support our customers and service technicians with technical questions, take care of warranty clarifications and spare parts procurement, and at the same time contribute your practical skills in diagnoses, repairs, and technical clarifications. In this way, you combine the best of technology, customer contact, and administration in a versatile function. At the same time, we offer you the freedom to take on responsibility, contribute your own ideas, and help shape processes. Initiative, proactive thinking, and team spirit are not only valued by us but lived. This position is aimed at practitioners who want to contribute their technical experience in a versatile hub function without losing the connection to the workshop. Technical Coordinator & Service Technician 80-100% In this versatile function, you are responsible for: Close cooperation with customers, suppliers, sales, and the workshop Telephone and written support for technical questions Processing and handling of warranty claims towards our suppliers and manufacturers Clarification, procurement, and administration of spare parts Support of our workshop with technical diagnoses and repairs Carrying out repair and service work as needed Maintenance of technical documentation as well as master data in the ERP system Your profile: Completed training as a car, truck, agricultural machinery, construction machinery, or motor device mechanic (EFZ) or several years of experience as a service technician Technical knowledge: Experience in vehicle electrics, hydraulics, and internal combustion engines is an advantage Way of working: Independent, reliable, and quality-conscious Communication: Customer orientation and confident appearance IT knowledge: Confident handling of common software (Word, Excel, MS Dynamics BC) Driver's license: Class B driver's license required, Class B/E an advantage Diagnostic skills: Intuition for troubleshooting and error diagnosis You possess common sense, think in a practical manner, and look for solutions instead of problems. As part of the KWS family, we offer you: Opportunity to independently help shape and further develop the field of tasks Family-like company culture Short distances, uncomplicated decisions, and open communication Free parking at the workplace Marthalen ZH Product and specialist training with leading manufacturers, also abroad Attractive employee conditions on KWS products as well as the possibility to borrow devices free of charge. Fair remuneration and attractive, contemporary employment conditions. Appreciation for effort, commitment, and proactive thinking Our dynamic family business HKS Fördertechnik AG has been one of the leading importers in the fields of stackers and industrial trucks for almost 40 years. For our sister company KWS Reinigungsmaschinen AG, we are looking for reinforcement! KWS Reinigungsmaschinen AG is one of the leading multi-brand providers for cleaning and municipal technology. We stand for innovation, quality, and first-class service. From our headquarters in Marthalen (ZH), we support customers throughout Switzerland with a dedicated team of service technicians, product specialists, and sales professionals. Are you interested? Then send your application documents to: HKS Fördertechnik AG, Herr M. Hartung, Alti Ruedelfingerstrass 18, 8460 Marthalen Telephone , write E-Mail (<>), jpid67a0988jm jit0834jm jiy26jm