Clerk Managed Care/Laboratory 80-100%

Clerk Managed Care/Laboratory 80-100% # Luzern / hybrid with flexible start date permanent Do you enjoy customer contact and want to use your medical knowledge? Good, then you have come to the right place! Because with us, you can make a difference: with your eye for detail, you keep the compliance of insurance conditions in your area under control and help us keep service costs low with your medical expertise. We have some strong offers for you: great working hours, home office and excellent development opportunities. We are a large team of versatile specialists - there is always something going on with us. When shall we get to know each other? This is what your everyday life looks like ## • At the heart of it: You verify compliance with insurance conditions in the Managed Care area. • Checking benefit invoices in the exciting area of Laboratory is also an important part of your daily work. • Communication? No problem for you. You master demanding and individual correspondence with insured persons and service providers with ease. • Mastering challenges - with tact. Implementing sanctions in case of non-compliance with conditions is not always easy, but you find fair and optimal solutions for all parties involved. • On the phone, you are confidently there for our contractual partners as well as female and male customers. • Sustainable customer satisfaction is important to you - you pay attention to compliance with service standards and quality management. This is what you bring with you ## • Most important first: Your completed paramedical or commercial basic training serves as your foundation. Whether as MPA, Pharmaassistent/in, Drogist/in or nurse - we are open to that. • Do you also bring experience in benefit verification at a health insurance company? That would definitely be a plus! • With your stylish German and correspondence skills, customer contact comes easily to you. Knowledge of French, English or Italian is a big plus. • Your positive manner helps you to build sustainable customer relationships, even with delicate complaints. • You go the extra mile: Occasionally there is a lot to do, but you can handle it.