Catering and Customer Service Expert, FR/DE (M/F/D)

Company Description ##

Join a dynamic team where your sense of contact and interpersonal skills will make all the difference!

Do you love offering impeccable customer service, managing a cash register with speed and efficiency, performing administrative tasks with rigor, and harmoniously coordinating exchanges between the company restaurant and customers? Then this opportunity is made for you.

In this versatile role, you will play a key role in the smooth running of the site by guaranteeing a professional welcome, precise management of receipts, as well as structured and efficient administrative follow-up.

leteam sa is a Swiss company specializing in recruitment and personnel placement for more than 37 years. Thanks to a network of 27 agencies distributed throughout Switzerland, we support companies and candidates with proximity, professionalism, and reactivity.

In constant growth, we are continuously looking for dynamic, motivated, and autonomous male and female employees, in order to offer professional opportunities adapted to the skills and ambitions of each.

Job Description ##

• Welcome customers with a radiant smile and a warm attitude, thus creating a friendly atmosphere from their arrival.
• Manage cash transactions with lightning speed, while maintaining flawless precision.
• Perform administrative tasks related to the restaurant with remarkable efficiency, such as stock management, record keeping, and invoicing.
• Coordinate activities between our company restaurant and our customers, ensuring clear communication, attentive follow-up of specific requests, and proactive problem resolution.
• Respond to inquiries with patience, clarity, and precision, thus offering a memorable customer experience.
• Ensure that our customers leave with a smile on their lips, eager to return for a new culinary experience.

We expect ##

• French and German language or level B2 at a minimum.
• Previous experience in customer service is an asset, particularly in the catering industry.
• Your innate talent for warm, empathetic, and clear communication is a real added value.
• Your attention to detail and your constant quest for excellence allow you to offer exceptional customer service.
• You are able to manage the cash register with speed and precision, even during busy periods.
• Your experience in administrative tasks, such as stock management, record keeping, and invoicing, is a plus.
• Your coordination and communication skills allow you to establish harmonious collaboration between the company restaurant and the customer.
• You can work autonomously while actively contributing to the development of new projects.
• Your passion for offering a memorable customer experience and creating a welcoming environment is contagious.

We offer ##

• Working hours allowing for significant life-balance.
• A dynamic and friendly working environment, where your warmth and kindness will be valued every day.
• Learning and professional development opportunities to help you progress in your career.
• A passionate and dedicated team, ready to support you and collaborate with you.
• Competitive benefits, including an attractive salary and social benefits.
• A corporate culture focused on respect, diversity, and inclusion.
• Flexible hours to reconcile your personal and professional life.
• The possibility to work in a popular restaurant, offering a superior quality culinary experience.
• The satisfaction of being part of a team that truly cares about customer satisfaction and their well-being.

Bienne

Your Contact Person ###

Loïc Parmentier

+41 26 510 11 33

l.parmentier@team.jobs

Ad no. 9xd27e online since 21.05.2026