Sachbearbeiter Customer Service Center

Our client, an established company in the automotive industry in the Zürich area, is seeking to strengthen the Customer Service Center with a committed and customer-oriented personality. In this role, you are a central point of contact for customers and ensure a positive and professional customer experience. Sachbearbeiter Customer Service Center (m/w/d) Your tasks First point of contact for customer inquiries as well as receipt of orders Processing of written inquiries via E-Mail and Live-Chat Coordination and planning of workshop appointments Telephone information on technical issues Conducting telephone sales and consulting conversations Carrying out inbound and outbound activities Professional and solution-oriented processing of complaints and complaints Your profile Experience in customer service, call center or sales Advantageous experience in the automotive industry Stylish German and Swiss language skills in word and writing Good MS-Office skills (Word, Excel, Outlook) Distinct customer and service orientation Communication-strong personality with good manners Sales flair and closing strength Structured, exact and reliable way of working What to expect Flexible working time models with attractive compensation options Performance-oriented remuneration system Dynamic working environment with flat hierarchies and short decision-making paths Modern corporate culture with open feedback culture and high self-responsibility Advanced social benefits and above-average insurance benefits Individual training and development opportunities Attractive employee conditions in the field of mobility jpida1fda05jm jit0728jm jiy26jm