Customer Service Clerk try & hire

• Zürich
• Permanent
• 100%
• Customer Advisory/Relationship Mgmt

Tasks

• Management of the bank's digital incoming channels
• Telephone customer support in the areas of investment products (without sales)
• Telephone support for the financial advisors
• 1st-level support in E-Banking and all related topics
• Cooperation with internal customer advisors to clarify individual cases
• Ensuring the availability of the department (opening hours from 8.30-17.30h)

Requirements

• Commercial apprenticeship or equivalent training (banking apprenticeship an advantage)
• Mandatory banking experience, sales or customer service with direct customer contact
• Business fluent in German, very good French skills, Italian an advantage

Your Advantages

• Option for permanent employment
• Varied activity in customer service (30-40 calls per day incl. case processing)
• Attractive employment conditions

Have we aroused your interest?
Then we look forward to your online application or simply contact us in an uncomplicated manner via telephone or E-Mail.