Customer Service Employee

Work where it works At Fust, Switzerland shops! We are proud to be the leading provider in the areas of electrical household appliances, multimedia/entertainment electronics, as well as kitchen and bathroom renovations, and with our comprehensive service offer and our unique services, we create real added value! Become part of our team and help us continue to create customer experiences! A job at Fust, and it works! Tasks • Processing of telephone and written customer inquiries • Managing, coordinating, and monitoring customer orders • Processing of transport damage/loss • Processing of administrative returns • Supporting the introduction and integration of new employees Requirements • Processing of telephone and written customer inquiries • Managing, coordinating, and monitoring customer orders • Processing of transport damage/loss • Processing of administrative returns • Supporting the introduction and integration of new employees What we offer • Employment conditions: largely flexible working hours, free parking, internal Coop restaurant with a wide selection at preferential prices, modern and bright rooms • Discounts: discounts in various Coop formats, 5 times the number of Coop Superpoints, up to 20% discount on various insurance services, favorable mobile and prepaid subscriptions at Coop Mobile, Reka-Card: discounts when purchasing, personal discount also for partners (living in the same household), discount on the travel offer ITS Coop Travel, CHF 650.- voucher for the purchase of an SBB GA • Further education: internal further education, support for external training and further education, development opportunities • Communication & Culture: DU culture throughout the company, orientation towards common values, internal app for communication with employees • Insurances: pension fund: 2/3 is paid by Coop (basic), various savings plans with the pension fund, generous and over-obligatory insurance benefits in the event of accidents and illness • Holidays: at least 25 days of holiday or according to the applicable GAV, if possible support for unpaid leave • Health: Update-Fitness: CHF 200.- discount on annual subscription, free and anonymous occupational social counseling 24/7 Your contact persons at Fust Tanja Voser Head of Business Partnering Steven Wohnlich Recruiting Specialist