Front Office Agent 100%

Your tasks

The focus is on the professional care of our hotel guests - from the warm welcome at check-in to the farewell. In addition, you will take care of the following:

-Care of our guests including check-in and check-out

-Reviewing and processing reservations, overbookings and options

-Invoicing including administration of cost absorptions as well as cash handling and settlement

-Organizational and administrative tasks in both the front and back office areas (e.g. administration of no-shows, answering emails)

-Cross-departmental insights into new areas of activity through collaboration in our multicultural team

What you bring with you

The transition phase offers the special opportunity to experience the change from the beginning and to actively help shape it – from the establishment of new structures to the daily interaction within the team. We are looking for personalities who enjoy accompanying change positively, taking on responsibility and developing new things together with the team. Furthermore, you are characterized by:

-Training in hotel management or professional experience in the hotel/gastronomy industry or interest in a career change

-High quality awareness and service orientation as well as host qualities and passion for the hotel industry

-Open, communicative appearance as well as good expression in German & English

-Teamwork skills and willingness to support across departments – We achieve our successes together