Supply Chain Coordinator FR/ANG - canton de Neuchâtel (m/f/d)

• 31 août 2026
• 100%
• Durée indéterminée
• Neuchâtel

This position combines the operational management of procurement, the supply chain, as well as the management of after-sales service. You guarantee a high level of customer satisfaction while contributing to the optimization of flows, stocks, and product availability.

Coordinateur Supply Chain FR/ANG - canton de Neuchâtel (m/f/d)

Our client is a recognized international player in the world of luxury and high value-added products. Present in several markets across the world, it offers a multicultural, demanding environment oriented towards operational excellence.

Missions

You act as the privileged point of contact for internal and external actors concerning orders, repairs, deliveries, and logistical operations:

• Participate in the operational management of the supply chain.
• Contribute to the estimation of component needs for new products.
• Maintain and update demand forecasts as well as safety stock levels.
• Ensure the monitoring and resolution of pending orders.
• Analyze end-of-life cycle stocks and recommend appropriate actions taking into account commercial, logistical, and financial stakes.
• Collaborate closely with internal teams to guarantee the continuity of operations.
• Ensure the complete monitoring of customer orders, from entry to final delivery.
• Respond to requests relating to prices, availability, repairs, deadlines, and shipments.
• Manage urgent situations in order to guarantee compliance with customer commitments.
• Contribute to customer satisfaction via the processing and monitoring of quality returns.
• Ensure compliance with performance indicators related to deliveries and service.

Candidate Profile

You correspond to the following profile:

• Higher education (for example a Bachelor) in the fields of supply chain, logistics, commerce or equivalent.
• Minimum 3 years of experience in supply chain, ideally in the field of procurement.
• Experience in after-sales service is appreciated.
• Excellent organizational, analytical, and prioritization skills.
• You are analytical, rigorous, service-oriented, and results-oriented.
• Strong sensitivity to customer satisfaction.
• Ability to resolve complex issues and to take initiative.
• Team spirit and aptitude to develop positive working relationships.
• Good mastery of IT tools and ERP systems; knowledge of SAP is an advantage.
• Professional working proficiency in French and English.

Conditions and Advantages

You will join a dynamic team. You will have a versatile and central role with many interactions.