Assistant in Quality and Process Management

• 10 September 2026
• 100%
• Indefinite duration
• Bellikon

Tasks ##

• Administrative processing :
• Management and control of documents
• Management and documentation of interclinical improvement and corrective measures
• Organization of satisfaction surveys (patients, prescribers) as well as internal and external audits
• Support during risk controls within the framework of ERM
• Management and analysis of statistics
• Participation in the transformation project towards the integrated management system (IMS) of the Suva clinics on both sites - for example :
• Development of an application for IMS documentation
• Process modeling and migration of documents
• Training of employees
• Assistance in the development and implementation of quality concepts and quality improvement measures with specialized departments (for example, for the quality contract according to KVG 58a)
• Assistance in the implementation and control of internal and external quality requirements/standards (for example ANQ, Hplus)
• Participation in projects (for example Lean Management, file management)

Profile ##

• Basic commercial training and/or healthcare profession
• Training such as healthcare quality manager, quality and process manager or equivalent
• Experience in quality management, ideally in the healthcare sector
• Experience in project management, Lean Management and file management is an asset
• Ability to think and act in an interconnected manner, with the ability to collaborate with people from different professional groups / stakeholders
• Ability to communicate appropriately to levels and recipients, as well as in a service-oriented manner, orally and in writing
• Very good knowledge in the use of MS Office products and integrated management system applications
• Indispensable: Mastery of German at native language level as well as excellent knowledge of French (at least C1-C2) and availability for travel (Sion, Berne)

Our teamwork is based on benevolence, trust, commitment and service orientation. If these values are also important to you and you wish to commit to further developing the Suva clinics as well as their quality and processes, we look forward to receiving your application.

Advantages - good work requires good conditions ##

• 50% reduction in health insurance premium
• Attractive pension benefits
• Work-life balance: internal nursery, financial support for external childcare
• Days off on birthdays as well as certain public holidays outside the canton
• Extended internal continuing education offer as well as participation in external training
• Free use of the training and leisure center
• Modern infrastructure in an attractive landscaped setting near Zurich