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Servicetechniker:in - Region Wallis

V-ZUG

Employment type
Full-time
Location
Réchy
First posted
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V-ZUG Field Service Schweiz ### The Field Service Schweiz ensures with dedication and technical expertise that our high-quality devices run flawlessly and bring joy to our customers every day. With 16 locations throughout Switzerland, we are always nearby: reliable, solution-oriented, and personal. Whether installation, maintenance, or repair - we stand for first-class service directly on site. Those who work with us are often on the road, close to people, and part of a well-rehearsed team that supports each other and celebrates successes together. What the position offers you ### • You take on the diagnosis, repair, revision, and maintenance of washing machines and dryers - directly at customers' homes, in a nearby area of operation. No day is like the other: every deployment brings a new situation, a new device, a new challenge • You create binding repair offers and recognize when a repair is sensible - and when a replacement is the more honest recommendation. This assessment is in your hands, and you carry it out with the necessary expertise and backbone • You are not only a technician but also an advisor: you instruct customers on the operation, care, and maintenance of their devices, clarify connection options, and take the time to really answer questions - not just tick them off • You document your deployments digitally via tablet: service reports, daily closures, offers - cleanly, completely, and promptly. This is part of the craft • You exchange information daily at the service center - in the morning meeting with your team - and stay up-to-date with service bulletins and technical updates. There is no standstill here, neither technically nor personally What you bring to the position ### • You have completed a basic vocational or electrical training (EFZ or EBA) - ideally as an electrician, electronics technician, or in a comparable profession • You bring solid electrical knowledge and know how to approach an unknown device - systematically, safely, and without immediately assuming the worst case. Ideally, you already have the NIV 15 authorization or are motivated to complete the required further training with us • You enjoy direct customer contact and have the ability to explain technical matters in a way that is understandable to someone who is not a technician - friendly, clear, and at eye level • You work independently and reliably: you know that it gets tight with the schedule on some days, and you still find a way to combine quality and punctuality • You are physically fit and have no fear of challenging deployments - whether basement, laundry room, or installation situation that looks puzzling at first glance • You communicate safely in German and French; additional languages are a real plus • You have a category B driver's license

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