Customer Training Manager (M/F)

• 06 juillet 2026 • 100% • Durée indéterminée • La Chaux-de-Fonds As part of the development of its activities, our client, a modern and dynamic industrial company, is looking for a Customer Training Manager to strengthen the quality of the support offered to its customers and partners. Customer Training Manager (M/F) • Higher education in a technical field, completed by pedagogical training • Confirmed experience of min. 3 years in customer, technical or professional training • Experience in an industrial environment • Knowledge of the machine tool field represents a real asset • Excellent interpersonal skills, sense of pedagogy and ability to popularize technical subjects • Languages: fluent French and English minimum level B2 The advantages: • A position of responsibility within a modern, dynamic and recognized company in its field • A stimulating technical environment • Attractive working conditions • A varied function, in direct contact with customers and internal teams • Analyze customer training needs and propose adapted solutions • Write the pedagogical specifications necessary for the development of training materials • Design, organize and lead training sessions for customers • Train internal teams on tools, methods and pedagogical best practices • Participate in the continuous improvement of customer satisfaction • Contribute to supporting commercial performance through a field-oriented pedagogical approach