Administrative Assistant (call center) at 50%

• 01 September 2026
• 50%
• Indefinite duration
• Rue du Dr. Coullery 5, 2300 La Chaux-de-Fonds

SCCO239

Service des contributions (SCCO)
The SCCO, which has approximately 160 employees, brings together entities responsible for taxing and collecting various taxes, but also a reception entity responsible for managing visitor and telephone call flows.

Your missions
Reporting to the department's telephone switchboard, your function consists mainly of ensuring efficient and high-quality telephone reception.
You autonomously process more or less complex requests and transfer more specific inquiries to the correct interlocutors.
You also respond to emails and perform various administrative tasks according to the needs of the department.

Your profile
Holder of a CFC as a commercial employee, you can justify professional experience within a call center or a customer service department.
Endowed with great flexibility regarding scheduling constraints (variable monthly planning), you demonstrate an excellent capacity for adaptation and resistance to stress.
Of a patient and calm nature in all circumstances, you enjoy contact with people and are comfortable on the phone.
Your interest in taxation is accompanied by solid skills in the French language, both orally and in writing, with a rigorous mastery of spelling. Knowledge of one or more additional languages would constitute an asset (English, Spanish, Italian, German).

We offer you

• Personalized follow-up during your integration.
• Possibilities for continuing education allowing you to develop your skills.
• A committed, reactive and dynamic team with a positive working atmosphere.

Information
Mme Laurence Mathieu, head of reception, tel. 032 889 77 80

Working for the State

Diversity is a fundamental value that we cultivate with conviction and we are committed to creating an inclusive environment where every person, regardless of their origin, gender or background, feels fully integrated and valued.

Application deadline: 13 September 2026
Salary: Class 3
Start of activity: To be agreed