Junior Field Service Engineer 80 - 100 %

Junior Field Service Engineer 80 - 100 % (m/f/d) In accordance with the vision "We drive innovation to improve people's lives", Hamilton companies have been providing solutions for the healthcare industry since 1950. We are an innovative pioneer regarding ventilators, automated pipetting and storage of samples, as well as the development of process sensors. The Business Unit Process Analytics develops, produces and sells state-of-the-art process measurement technology for customers in biopharma, chemistry and breweries. Our product portfolio includes sensors for critical process parameters such as pH value, oxygen, or also sensors for measuring cell density, which are enormously important in biological processes and are unique worldwide with their innovative technology. What you can achieve: Technical customer support in 1st level support for technical and simple application-related inquiries Support of customers in Southern Germany, Eastern Austria as well as in German- and Italian-speaking Switzerland Representative support of other sales areas within Europe, especially Germany and Austria Independent planning and execution of service services at the customer's site Technical and economic assessment of customer complaints Coordination of sustainable solutions with the Technical Support and the Application Support team in Switzerland Recording and processing of customer complaints and returns in ServiceNow Logistical and documentary support of Field Service colleagues in Europe Processing of sent-in customer products in the send-in-service at the locations Höchst or Domat/Ems Conveying expertise in customer seminars, webinars as well as internal and external training Carrying out the activity with high travel activity of approx. 60-80 % What you bring with you: Completed technical training, ideally as an automation technician, process technician, system technician or in a related direction Further training at HF, TS, Bachelor, Master or similar level is preferred Initial professional experience in an industrial environment, preferably in technical customer contact Background in connection with the chemical industry, pharmaceutical industry or Food & Beverage is an advantage Structured and methodical way of working Very good language skills in English and German, spoken and written Learn more about professional opportunities at Hamilton at . Do you share our values and do you feel at home in a collegial and down-to-earth environment? At Hamilton we offer not only a motivating working environment, but also various leisure activities and contemporary working conditions. Our Du-culture promotes open communication and pleasant cooperation. Become part of a team in which your competencies are valued and space is created for innovative ideas. Interested? For queries please contact us by writing email (<>) and share the following details with us: Reference: JR-5870-fjb/ Applications by post or by email unfortunately cannot be considered. jpide410555jm jit0731jm jiy26jm