Team Lead Administration Professional Guardianship

Team Lead Administration Professional Guardianship ##

The Zentrum für Soziales is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we are active with great commitment, low-threshold and networked in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counseling, mother and father counseling, addiction counseling and school social work. The Administration Professional Guardianship is responsible for administrative matters in connection with the management of civil law measures. In doing so, the administrators work together with the case-managing professional guardians. The background for the management of the civil law measures is the relevant federal and cantonal laws as well as ordinances. In this process, the interests of the clientele are central.

Your tasks ###

Tasks in client work

• Controlling and assertion of claims from social and non-percentage insurance, supplementary benefits to pensions or economic social assistance
• Reporting to authorities in cooperation with the professional guardianship (especially the accounting part)
• Creation of inventories and lists of debts
• Telephone contacts or also direct contacts with clientele, third parties, institutions and authorities
• Handling of correspondence, data processing and data management as well as procurement and clarification of documents and information
• Bank transactions (income and asset management, posting of vouchers, standing orders, securities management) in addition to accounting
• Budget work for the clientele

Management tasks

• Leadership of the Administration Professional Guardianship team at the Hochdorf location
• Participation in the recruitment of new employees as well as conducting employee discussions
• Quality assurance and optimization of existing processes within the team and the professional guardianship specialist department
• Ensuring that the new administrative tasks are carried out correctly, efficiently, with high quality and effectively
• Participation in new IT projects
• Practical training of the KV EFZ/EBA apprentices
• Close cooperation with the Team Lead Administration at the location in Sursee
• Participation in internal controlling
• Overall operational as well as internal statistical work

What you bring with you ###

• Commercial training EFZ
• Several years of professional and leadership experience mandatory
• Willingness to take on responsibility and share decisions in the company
• Resilient, assertive personality with very good communication skills and experience in interdisciplinary cooperation
• Empathy towards people in difficult life situations
• Teamwork skills, loyalty, reliability as well as the ability to set priorities correctly
• Proficient German, eloquence in speech and writing and good IT skills
• Discretion and trustworthiness

What we offer you ###

Paid breaks of 15 min. per half-day 25-33 days vacation, possibility of unpaid leave/sabbatical and additional purchase of vacation of 1-2 weeks Appreciative atmosphere and collegial working climate Flexible working time model, possibility of home office Free on birthday (proportional to workload) Temporal as well as financial support for further training

Your contacts for ###

Questions about the application process
Christine Albisser
HRM Specialist
041 914 34 29
Questions about the position
Judit Maeder
Head of Professional Guardianship
041 925 18 63

Are you interested?
We look forward to your application. For questions, Christine Albisser and Judit Maeder are at your disposal. Applications via e-mail cannot be considered.

Your place of work ###

Zentrum für Soziales
Bankstrasse 3b
6281 Hochdorf
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