CRM Process Supporter (m/f/d) 100%

CRM Process Supporter (m/f/d) 100% # • Schenker Storen AG • 5012 Schönenwerd, Stauwehrstrasse 34 • On-site / Mobile • Professional experience • IT • Sales, Key Accounting ## The Schenker Storen Group is one of the leading Swiss companies in the field of sun and weather protection and employs over 1-300 employees. For more than 140 years, the company has stood for reliability and the highest standards in all areas. As an internationally active provider, Schenker Storen covers the entire value chain from development and production to assembly, service and sales, thereby setting standards in the industry. At our headquarters in Schönenwerd, we are looking for an engaged CRM Process Supporter (m/f/d) 100% immediately or by arrangement What we offer you - attractive working conditions and development opportunities ## • Scope for design and personal responsibility - in a company that relies on team spirit and cohesion • A fair salary • Progressive social benefits • Whether internal or external - we invest in your future and support you in your development • 40-hour week with flexible annual working hours • Home office possibility by arrangement • At least 25 days of vacation Additional benefits: • Participation in sports activities • Reka-Checks and other attractive employee discounts Your tasks - responsibility with scope for design ## • First- and second-level support for Salesforce users • Support for employees with questions regarding CRM processes and system functions • Analysis and coordination of malfunctions as well as cooperation with internal and external partners • Participation in the optimization and further development of CRM processes • Execution of tests (UAT), support during releases as well as user administration • Creation of documentation and execution of user training • Close cooperation with sales, service, IT and other specialist departments Your profile - what you bring with you ## • Completed training in the field of informatics or commercial training with IT affinity • Experience in CRM or application support, ideally with Salesforce • Understanding of business processes and enjoyment of process optimization • Independent, solution-oriented and service-oriented way of working • Strong communication skills as well as enjoyment of working with various stakeholders • Very good German skills; other languages are an advantage ## • we look forward to seeing you Have we aroused your interest? Then send us your complete application.