Front Office Staff (m/f) WINTER SEASON

Tasks: • Warm reception and care of our national and international guests • Check-in and check-out including cash management • correct invoicing • guest information and concierge activities • professional processing of complaints and wishes of our guests • close cooperation with housekeeping and other departments • active sales (up- and cross-selling) • general administrative work at the front office Requirements: • completed vocational training in reception/hotel and/or at least 2 years of experience at the reception • MS Office skills as well as Sihot are an advantage • team spirit and joy in dealing with our international guests • stylish in spoken and written German and English, any further language is an advantage • independent and responsible working • flexible in terms of working hours and shifts • well-groomed appearance and pleasant manners • You enjoy pampering our guests and providing them with a wonderful stay with us • You are an organizational talent, work precisely, enjoy working independently but also in a team. • You are resilient and keep a cool head when things get busy and greet our guests with a warm smile