Customer Advisor Customer Care 100%

For our client, a service industry company in the BE region, we are looking for a communicative and open personality at a workload of 100% starting immediately. Your field of activity: • Processing demanding member inquiries (written and telephone). • Personal advice on the organization's entire product range. • Support for the 1st level and internal partners (sales, sections) with complex concerns. • Advice on electromobility, including support for the app. • Ensuring support for digital applications (apps, website login). • Support for corporate customers (roadside assistance & traffic law protection). Qualifications • Commercial training and experience in the service sector. • Native German language and French skills in speaking and writing (min. B2 mandatory). • High IT affinity and ideally initial experience in technical support. • Enthusiasm for mobility topics, especially electromobility, advice and sales. • Resilient, flexible, solution-oriented and strong team spirit. • VBV further education is an advantage. What our client offers • Meaningful activity with direct influence on the mobility of the members. • Open "Du" culture and cooperation at eye level. • Home office possibility and regulated working hours (Mo–Fr, 08:00–18:00). • Attractive social benefits, employee discounts and free fitness use. • Modern workplace in Ostermundigen with good public transport connections. Do you meet all requirements? We look forward to your application.