Head of Service

The Hotel Regina Titlis is a 4-star hotel in the heart of Engelberg. It has 128 rooms, 2 restaurants, 1 bar, conference rooms and a small wellness area. A underground car park is available to our guests. The 4-star hotel offers guests a varied breakfast buffet to start the day. The à la Carte Restaurant URCHIG and its terrace offer good bourgeois cuisine with national and international flair at lunchtime and in the evening. A half-board offer rounds off the range for our guests. The Regina Bar is the perfect place to end the day. The 7 conference rooms with a total area of 500 m2 and space for up to 200 people offer a lot of natural light and a great view of the surrounding mountains, in addition to the technical infrastructure. Culinary, the hotel offers coffee breaks tailored to the needs, various buffets and banquet options. Due to unforeseen illness-related failure, we are looking for a Head of Service at and in the Hotel Regina Titlis in Engelberg, immediately or by agreement. Your tasks: Leadership. Responsibility for a smooth process as well as the efficient allocation and instruction of your employees in all F&B outlets. Hands on. Contact person for guests, employees and business partners as well as support in operational business. Professionalism. Implementation of hotel-specific service standards, ensuring guest satisfaction and quality management. Sense of duty. Consistent implementation of the HACCP hygiene concept. Sense of numbers. Control of costs while adhering to the specified budget. Inventory professional, especially also in handling the merchandise management system. Responsibility. Control and responsibility for the strategic and operational spectrum of F&B purchasing according to goals and taking into account internal guidelines. Your profile: Professional experience. You have completed vocational training in the hotel industry with several years of experience in a similar or similar position and have in-depth business management knowledge. Organization. Multitasking is your thing. With independent and systematic work, you turn chances into triumphs. You show flexibility and resilience in a dynamic work environment. Teamwork. You work with other departments to ensure a consistent customer experience and motivate your team to perform at their best. Strengths. You use your communication skills with negotiating skills using excellent manners and your positive charisma. Talent. You are fluent in foreign languages, have extensive specialist knowledge in the F&B sector and are a skilled sales professional who enjoys advising our guests. We look forward to your meaningful application via this portal. Simply click on "Apply now" and send us your documents via the simple form.