Telecommunications and telephony engineer

Desired start date Telecommunications and telephony engineer, 100% Desired start date: September 2026 Contract: fixed-term: until Attached to the Département de la culture et de la transition numérique (DCTN), the DSIC organizes, plans, implements, and manages all of the Municipal Administration's resources related to information and communication technologies. It concentrates and manages all financial, human, material, and immaterial resources related to information and communication systems. The DSIC is a transversal service, dedicated to all departments and services of the City. This position is attached to the infrastructure unit, network, security, and telecoms group. Its scope includes the provision of low-layer hardware for the physical infrastructure, as well as the coordination of installations and interventions on telecommunication infrastructures and systems. In order to complete its team, the DSIC is looking for a Telecommunications and telephony engineer Your mission: Guarantee the proper functioning, availability, quality, performance, security, and evolution of telephony systems. Your responsibilities: Analyze, design, administer, and secure the telephony systems under your responsibility and contribute to their evolution, according to current standards and best practices. Resolve complex and/or critical incidents (level 3 support). Advise users on solutions. Develop and maintain the mapping of the telephony systems within your scope (repositories, diagrams, etc.). Manage projects regarding telephony systems with internal teams and/or external service providers. Ensure technological monitoring within your scope. Ensure on-call service and interventions outside of standard hours. Your profile: Hold a Bachelor's degree in computer science, with a specialization in telecoms (HES, University, or training deemed equivalent). At least 5 years of experience in a similar position. Expertise in IP telephony and Cisco collaboration infrastructures (CUCM and associated technologies). Experience in the administration and operation of enterprise telephony and communication solutions, including notably unified voicemail, interactive voice response (IVR) servers, communication recording solutions, as well as management, reporting, and analysis platforms for telephony services. Experience in conducting technical projects related to telephony systems. Good knowledge: a) of telecommunication and signaling protocols (SIP, RTP, SRTP, SIP Trunk); b) of enterprise networks and their main components (LAN, WAN, Wi-Fi, VLAN, QoS, routing, and switching); c) of information system security principles and communication infrastructures; d) of network infrastructure services (DNS, DHCP, NTP, IP addressing); e) of supervision, operation, and diagnostic tools for telecommunication and network infrastructures. Ability to remain steady during major events and/or crises. Versatility, rigor, capacity for analysis, design, and synthesis. Excellent interpersonal skills. Good writing skills. Ability to work in a team and independently. An asset: Cisco certification in the Collaboration field (CCNA, CCNP, or equivalent). jpid5d97155jm jpit0833jm jpiy26jm