F&B Director (M/F) Permanent 100%

We are recruiting! Embedded in the Lausanne landscape since 1909, the Royal Savoy Hôtel & Spa is renowned for its timeless elegance. Since its reopening in 2015, it offers unparalleled comfort and luxury and a five-star rating. Located next to the majestic Lac Léman, the Royal Savoy Hôtel & Spa includes 196 rooms and suites, high-capacity seminar rooms, a Lounge Bar & Cigar Lounge, a restaurant named « Brasserie », a rooftop and restaurant named « Sky Lounge », a large Spa, and gardens for the pleasure of everyone. Are you passionate about catering and looking for an extraordinary working environment? Then join our team as: F&B Director (M/F) Permanent contract at 100% Role Vision The Food & Beverage (F&B) Director drives all Food & Beverage activities of the establishment with a strategic, operational, and human vision. As the true conductor of the department, they are the guarantor of an exceptional global experience, both for clients and for collaborators, by ensuring that each point of sale faithfully reflects the quality, service, and culture standards specific to the hotel. On a daily basis, you will be required to: Strategy & Positioning • Define, drive, and deploy the establishment's F&B strategy • Be a true ambassador of the hotel to VIP clients, partners, and media • Ensure active monitoring of market trends and the competitive environment in order to propose an innovative offering Management & Talent Development • Recruit, train, and support the managers of each point of sale • Guarantee fluid and structured communication through regular meetings • Establish a culture of excellence, commitment, and transmission • Supervise the entire F&B department (4 departments, approximately 50 collaborators) • Be the decision-maker for promotions, evolutions, and salary increases, and ensure the follow-up of annual evaluations • Develop managers' schedules based on activity, optimizing personnel costs, and in compliance with the LTr (Labor Law) and the CCNT (National Collective Labor Agreement) Financial Management • Elaborate and drive the annual F&B budget • Perform forecasts and monitor key performance indicators (turnover, profitability, customer satisfaction, food cost, productivity) • Analyze performance and propose corrective actions if necessary • Implement revenue strategies (menus, concepts, upselling) Operational Management & Customer Experience • Supervise all points of sale (restaurants, bar, room service) with a strong presence on the ground • Ensure strict application of LQA (Leading Quality Assurance) standards, both regarding technical aspects and emotional intelligence • Guarantee impeccable quality of products, service, and presentation • Analyze customer comments and ensure quality follow-up • Manage sensitive VIP situations and complex complaints • Ensure administrative management of the department (files, emails, reports…) • Guarantee the proper functioning of F&B IT tools (Micros, The Fork etc… Interdepartmental Collaboration • Ensure excellent coordination and communication with all departments of the hotel • Ensure the creation and implementation of new menus in collaboration with the kitchen sector, Sommeliers, Management, and the Marketing department • Work in collaboration with the Stewarding Manager to optimize breakage management and propose improvement actions And who are you? Education & Experience • Training in catering or hospitality (CFC in Catering Specialist, BEP/CAP/BTS/BAC Pro, Bachelor or Master) • Proven experience of at least 3 years in a similar position within a high-standing establishment • Perfect mastery of French and English (C1 level required) and a third language is an asset • Excellent knowledge and mastery of LQA standards, with a strong sensitivity to emotional intelligence Key Skills • Inspiring, exemplary, and benevolent leadership • Strong orientation towards customer experience & detail • Excellent presentation and interpersonal ease • Solid operational, culinary, and wine knowledge • Ability to manage multiple catering concepts • You have solid financial and strategic expertise • Creativity, curiosity, and innovation are innate in you • Mastery of MS Office IT tools, Micros software, and The Fork • You have no hourly constraints and working weekends as well as public holidays does not scare you Why us? Because we offer you: • A pleasant working environment with dynamic and passionate teams • On-site boxing classes at advantageous prices • Access to advantageous sports classes • Free access to the Spa every morning from 7 am to 9 am as well as a gym • Discounts in the establishment's points of sale and in the hotel establishments of the Bürgenstock Collection group • Discounts in companies in the region as well as for your daily expenses • A dedicated Chef for the staff canteen • An equipped break room • 5 weeks of vacation and 6 public holidays per year • A thirteenth salary