Boutique Manager 100% - Luzern

Boutique Manager 100% (m/f/d) - Luzern Your role with us You manage the boutique and have overall operational responsibility in close cooperation with the Deputy Managing Director of our retail store in Luzern You maintain and expand personal customer and sales contacts, creating outstanding customer experiences In addition to looking after local and international customers, you actively build relationships with central stakeholder groups You contribute to the optimization of the sales budget and participate in strategic measures You are responsible for the personnel and professional leadership of the employees reporting to you In close cooperation with HR, you recruit new employees and develop them further You have the responsibility for optimal personnel deployment planning, including compliance with working hours, vacation planning, reduction of overtime, etc. You maintain close cooperation with the Bucherer headquarters and the corresponding brand representatives Furthermore, you design and organize unforgettable events that inspire our customers and specifically draw attention to our products What you bring with you You possess entrepreneurial flair and convince through your several years of experience in leadership You already bring experience in the luxury segment of retail, in the hotel industry, or in tourism You shape relationships sustainably and are enthusiastic You enjoy interacting with people and appreciate the enrichment of working in a multicultural environment You bring sound specialist knowledge and have a pronounced passion and affinity for watches You have a professional and well-groomed appearance and are used to dealing with demanding clientele You enjoy taking on responsibility and convince through your stylistic confidence as well as a team- and customer-oriented way of working Your role model personality with a high service mentality, as well as your open and confident interaction with customers and partners, distinguish you You have comprehensive IT user knowledge, especially in CRM systems such as Salesforce as well as in MS Office You have the willingness for irregular working hours Very good German and English skills (at least C1) round off your profile jpid35b41d6jm jit0729jm jiy26jm