Back-Office Administrator German/French

Back-Office Administrator German/French TK Elevator is a globally leading company in the field of vertical transport and urban mobility solutions. We offer technologies that keep the world in motion, from the planning to the maintenance of elevators, escalators, moving walks and more. In the fiscal year, we achieved a turnover of around 9.3 billion Euro. With approximately 50,000 employees and over 1,000 locations worldwide, we are moved by what moves people. TK Elevator in Switzerland is part of this global technology network. Our business fields include new installation, modernization, as well as manufacturer-independent service of elevators, escalators and loading technology. We are represented in Switzerland at a total of 7 locations, namely in Zürich (headquarters), Bern, Basel, St. Gallen and Geneva as well as service centers in the regions of Chur and Luzern. For our back office, we are looking for, effective immediately or by arrangement, an Back-Office Administrator German/French Your tasks: Creation and management of service and maintenance contracts Creation and billing of repair orders, maintenance contracts and technician assignments Recording and maintaining master data and contracts in the ERP Creation of reports and statistics for customers and internal departments Deputizing for team colleagues and telephone switchboard Monitoring and scheduling emergency assignments of service technicians Conducting customer satisfaction surveys (NPS) Diverse administrative tasks in the area of customer service Active participation in cross-departmental projects Support and administration of digital tools Your profile: Completed commercial training with initial professional experience Good MS-Office user knowledge (Word, Excel), Navision knowledge is an advantage Stylistically confident German in speaking and writing, French (level B1 or higher) Strong flair for numbers Communicative and team-oriented Ability to work accurately, analytical, quality-conscious and process-oriented way of working What defines us: Attractive salary package and contemporary social benefits Flexible working hours: 40-hour week for a balanced work-life balance 25 to 30 vacation days per year; possibility of unpaid leave Comprehensive induction and targeted further training offers Employee discounts and attractive benefits Open corporate culture, flat hierarchies and recognition of birthdays and service anniversaries Company events; bonuses for employee referrals and a motivated team Certified for compliance with equal pay for women and men Free parking spaces on site Ready to drive success upwards together? Become part of our team and shape the future of urban mobility with us. TKE – move beyond Do you work goal-oriented, enjoy taking initiative and have fun in your work? Then we look forward to meeting you! For questions, our HR Manager, Mr. Wayandt is available to you at Tel: . Further information can be found at: / At TK Elevator, we want to embrace diversity and welcome everyone – regardless of ethnic origin, nationality, gender or gender expression, age, social origin, religion or worldview, sexual orientation, disability, marital status or other legally protected characteristics or status. As a signatory of the Charta der Vielfalt, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not yet fully barrier-free, we work every day to improve for you. jpid54732edjm jit0731jm jiy26jm