Tamina Health Center Receptionist (w/m/i) 100%

Grand Resort Bad Ragaz has its origins in the healing thermal water of the Taminaquelle. Since 1242, this place has stood for regeneration, new energy, and quality of life. On this foundation, we are consistently developing the resort further -- with the ambition to become Europe's leading Wellbeing \& Healthy Living Resort and to create a place of strength for generations. Around 800 employees shape the experience of our guests every day. Different talents, cultures, and personalities work together here towards one goal: to create unique experiences. What connects us is the common ambition to make this special place a little better every day -- One Resort -- One Team. At the reception of the Tamina Health Center, high-quality service, a medical environment, personal care, and professional organization meet. In this role, you are a central point of contact for national and international guests. Your tasks From the first contact through the processing of inquiries to the coordination of treatments, therapies, and administrative processes, you ensure orientation, trust, and a smooth flow. With warmth, discretion, and clear communication, you ensure high-quality service quality -- even when several requests land on your desk simultaneously. • You look after our guests as well as persons in treatment personally, warmly, and professionally -- by telephone, in writing, and on-site • You coordinate treatments, therapies, appointments, and administrative processes reliably and proactively • As a central interface to doctors, specialists, internal departments, and external partners, you ensure a clear, discreet, and binding flow of information • You process inquiry requests, individual information, offers, and guarantees of payment carefully and in a service-oriented manner • You answer inquiries promptly, bindingly, and with professional, empathetic communication • Even in demanding situations and with changing priorities, you maintain an overview and ensure high-quality service quality <br /> Your profile <br /> • Completed training in hospitality, in the commercial sector, or in a comparable professional field • Experience at the reception, in the reservations department, in administration, or in the healthcare sector (advantageous) • Confident handling of Word, Teams, and common PC applications as well as enjoyment of clear written and oral communication • Structured, careful, and reliable way of working as well as the ability to maintain an overview even with changing priorities • Fast comprehension and openness to learning new workflows and processes • Polished, confident appearance, warmth, teamwork, and high service orientation • Interest in Longevity Health, wellness, medicine, and high-end hospitality • Very good German and English skills in speaking and writing; any further language is a plus <br /> We offer <br /> • Taster evenings and discounts in the Thermal Spa • Free tickets Tamina Schlucht • Trial sleeping after successful probationary period • Up to 50% discount in the restaurants • Up to 50% discount in the Fitness Center and Tamina Therme <br /> Do you feel addressed? Then Jeannine Glausen, Chief Human Resources Officer, looks forward to receiving the complete application documents with photo and is happy to answer questions at telephone +41 81 303 27 29.