Administrative Clerk Social Counseling

Administrative Clerk Social Counseling Administrative Clerk Social Counseling The Zentrum für Soziales is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100'000 people, we are active with great commitment, at a low threshold, and networked in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counseling, mother and father counseling, addiction counseling, and school social work. The Social Counseling department is a competence center in polyvalent social counseling. The tasks can be divided into the three areas of voluntary social counseling, economic social assistance, and statutory investigation mandates (KESB, municipalities, courts). The Social Counseling administration manages the reception and handles administrative work for social counseling as well as mother and father counseling. This includes both work related to client administration as well as tasks to relieve the specialist departments. Your tasks Counter and telephone service as the first point of contact and information (intake) Telephone contacts and also direct contacts with clients, third parties, institutions, authorities, etc. Handling correspondence (incoming and outgoing mail, written communication, protocols...) Data management, address administration (Office, KLIB) Investigations, applications, and requests for social counseling Collaboration and controlling tasks, especially in the area of Economic Social Assistance Tasks within the framework of client work according to agreements (e.g., income administration...) Tasks within the framework of accounting, budget, and payment transactions (emergency aid fund for clientele, petty cash...) Filing, archiving Supplier contacts, material management Statistical work according to specifications Practical guidance for KV apprentices EBA and EFZ What you bring with you Commercial training EFZ mandatory Several years of professional experience in a public administration is an advantage Good knowledge of the social insurance system IT user knowledge (MS-Office and KLIB) Stylistically confident German (oral and written) Resilient personality with the ability to keep a cool head in a demanding work environment Organizational talent, flexibility, high readiness to perform, as well as a very good power of comprehension Willingness to continuously undergo further training What we offer you Paid breaks of 15 min. per half-day 25-33 days of vacation, possibility of unpaid leave/sabbatical and additional purchase of vacation of 1-2 weeks Appreciative atmosphere and collegial working climate Flexible working time model, possibility of home office on birthday (proportional to workload) Temporal as well as financial support for further training Your contacts for Questions about the application process Albisser Specialist HRM Questions about the position Handschuh Team leader Administration Social Counseling Are you interested? We look forward to your application. Albisser and Handschuh are happy to answer any questions. Applications by e-mail cannot be considered. Your place of work Zentrum für Soziales Bankstrasse 3b 6281 Hochdorf Google-MapApply now jpid5c7869fjm jit0832jm jiy26jm