Administrative Employee Social Counseling

• 07 August 2026 • 100% • Indefinite duration • Hochdorf Le Centre social is one of the largest associations of this type in Switzerland. On behalf of 28 municipalities with a catchment area of more than 100'000 people, we intervene with great commitment, in an accessible and networked manner in the following areas: Child and Adult Protection Authority (APEA), professional guardianship, social counseling, counseling for mothers and fathers, addiction counseling and school social work. Administrative Employee Social Counseling # Le département du conseil social is a center of competence in versatile social counseling. The tasks can be divided into three areas: voluntary social counseling, economic social assistance and legal investigation mandates (APEA, municipalities, courts). Le conseil social administration manages the reception and performs administrative work for social counseling as well as for counseling for mothers and fathers. This includes both work related to client administration as well as tasks aimed at relieving specialized departments. Your tasks • Counter and telephone service as the first point of contact and information (intake) • Telephone and direct contacts with clients, third parties, institutions, authorities, etc. • Management of correspondence (incoming and outgoing mail, written exchanges, minutes...) • Data management, address administration (Office, KLIB) • Investigations, requests and inquiries for social counseling • Participation and control tasks, particularly in the field of economic social assistance • Tasks within the framework of working with clients according to agreements (e.g. administration of income...) • Tasks within the framework of accounting, budgeting and payments (emergency fund for clients, office fund...) • Filing, archiving • Contacts with suppliers, material management • Statistical work according to guidelines • Practical support for KV EBA and EFZ apprentices What you bring • EFZ commercial training indispensable • Several years of professional experience in a public administration is an asset • Good knowledge of social insurance • IT skills (MS Office and KLIB) • Perfect mastery of German (oral and written) • Resilient personality capable of remaining calm in a demanding work environment • Organizational talent, flexibility, high motivation as well as a very good capacity for understanding • Willingness to undergo continuous training Are you interested? We look forward to receiving your application. For any questions, Christine Albisser and Brigitte Handschuh are at your disposal. Applications by e-mail cannot be taken into account.