Team Leader for Central Services (m/f)

• 22 July 2026 • 100% • Indefinite duration • Urdorf La coopérative Ärztekasse is one of the leading companies in medical practice administration. It supports doctors, associate doctors, group practices, as well as healthcare providers (physiotherapy, osteopathy, psychology, etc.) with sector-specific IT solutions and complete service packages. La coopérative Ärztekasse issues more than 10 million invoices per year on behalf of its clients. The central services department ensures that collaboration with our field supporters, our clients, and the internal central services is guaranteed at all times. To strengthen our team in Urdorf, we are looking for an experienced and committed person Team Leader for Central Services (m/f) Working time: 80-100% Start: to be agreed Duration: indefinite Workplace: Urdorf Main tasks Management tasks: • Technical and personnel management of a small team (5 employees) as well as identification and implementation of improvements to increase efficiency and employee satisfaction • Responsibility for process optimization, task prioritization, as well as proactive communication and intensive stakeholder management to ensure smooth workflow and effective collaboration between departments Main operational tasks: • Smooth and precise management of internal and external requests, offers, orders, and returns, deadline monitoring, planning (on both the sales and purchasing sides) in JIRA • Procurement of IT hardware and software / supplier management • Inventory management with annual stocktaking, ensuring the mail cycle and delivery notes as well as the packaging and shipping of IT hardware to our clients • Maintenance of the client database in Selectline • Recording and maintenance of master data for articles and suppliers in SelectLine • Accounts receivable: invoicing and reminders, invoice control, and issuance of credit notes • General administrative tasks • Management of office material orders Additional operational tasks: • Responsibility for facility management at the Urdorf site • Organization of the telephone service at the reception Requirements • Completed commercial training or equivalent qualification • Experience in team management, ideally in a comparable environment • Strong service and solution orientation - you identify problems, take them seriously, and actively seek solutions • Leadership ability - you keep a cool head even in difficult situations • Self-management and the ability to set boundaries to clearly define priorities • Experience in order management, stock logistics, or procurement, as well as knowledge of accounts receivable, is an advantage • Structured, autonomous, and proactive way of working • Very good knowledge of German and English, both spoken and written, knowledge of French is a great advantage Additional information What we offer • Supportive leadership that creates the framework conditions for the team to work successfully • Much freedom to develop structures and contribute one's own ideas • The possibility to take on responsibilities and participate actively in a phase of change • A 40-hour week • 25 days of leave • Modern offices • Private accident insurance • Continuing education opportunities We look forward to your application! We await your application by email at recruiting@aerztekasse.ch