Health claims manager (f/m/d), bilingual French/German, 80-100%

• 03 July 2026 • 80 - 100% • Indefinite duration • 1023 CH - Crissier Zurich is a strong brand - more than 1.4 million clients in Switzerland trust our products and services. Our success is mainly due to our 53,000 employees who, spread across 210 countries and territories, help our clients understand and protect themselves against risks. To be as high-performing as possible, we offer our employees a flexible working model and many opportunities for continuous training. As a Zurich employee, you benefit from many advantages and a very positive corporate culture based on acceptance, diversity and team spirit.   Is it also your motto that there is only one chance to make a good first impression? Within our personal insurance department (LAA, LAAC, accident sickness loss of earnings benefits), you are the first point of contact for our clients and you manage health claims from start to finish. You understand this role not only as the duty to help your clients but above all as an opportunity to develop and maintain a good relationship with our clientele.   At Zurich, we offer you the chance to practice an exciting profession as well as the possibility to develop new skills. Taking care of our clients and working in a team will be part of your daily life.   Are you organized, efficient and do you have good experience in managing daily allowances? Then you are the person we are looking for! Discover here why Zurich Switzerland is part of the "Top 3" of the -Best employer- award in Switzerland. Become a member too and apply as a Health Claims Manager.   What you do   • You manage claim files independently and in a customer-oriented manner • You apply the benefit regulations according to legal and contractual provisions • You collaborate closely with our various partners and draft decisions • You correspond and conduct interviews with the various parties involved in the settlement of a claim (insured, employers, medical service, other insurers, lawyers, -) • You detect recourse against responsible third parties and other insurers     What you bring   • Completed commercial training, Federal Diploma in social insurance is an asset • Professional experience in managing claim files • Excellent knowledge of Swiss social security and private insurance • Reliable, empathetic personality, excellent negotiation skills and professional attitude towards clients • Excellent command of French and German, both spoken and written     Your contact   Senior Talent Acquisition Consultant: Manuela Trezzini (+41 44 628 32 25)     Additional information   This position is available part-time or full-time: 80 - 100%. Location: Lausanne, Crissier Hybrid work : up to 40%   We look forward to receiving your application online - even without a cover letter. You can convince us of your motivation during a personal interview.     Who we are   Zurich is a strong brand - more than 1.4 million clients in Switzerland trust our products and services. Our success is mainly due to our 53,000 employees who, spread across 210 countries and territories, help our clients understand and protect themselves against risks. To be as high-performing as possible, we offer our employees a flexible working model and many opportunities for continuous training. As a Zurich employee, you benefit from many advantages and a very positive corporate culture based on acceptance, diversity and team spirit.   At Zurich, we promote a culture based on diversity and inclusion. Our goals and values are designed to protect, inspire confidence and help our employees reach their potential. We value and defend what is right and promote equity for all, without distinction of gender, disability, sexual identity, race, ethnicity, generation, beliefs, etc. Our processes respect this commitment daily, both in talent search and at the recruitment level. Be part of this culture by joining Zurich.    Why has Zurich been successful for more than 150 years? Discover our history and join it.   Information to recruitment agencies   Zurich does not accept any applications submitted on their own initiative by recruitment agencies for this position. We ask recruitment agencies not to transmit any application documents either to our employees or via our online career portal. We decline all responsibility regarding unsolicited applications as well as any potential fees that may result from them. We thank you for your understanding.