Inbound Customer Advisor (DE/FR) 100%

For our valued client in Bern Ittigen in the telecommunications industry, we are looking for a

Inbound Customer Advisor (DE/FR) 100% #

Employment: 100%

Location: Ittigen

Industry: General services

Publication date: 20.07.2026

Your tasks

• Telephone inbound consultation of customers
• Providing information on various questions from all contact persons
• Checking for completeness as well as ongoing maintenance of customer dossiers
• Constant monitoring of open pending items
• Maintenance and expansion of customer relationships
• Various other administrative as well as coordinative activities

What you bring with you:

• Completed basic vocational training (commercial clerk or retail specialist or similar is an advantage)
• Already existing professional experience in customer advisory / Customer Service / customer service
• Confident French or Italian language skills (Mandatory)
• Very good English skills are an advantage
• High customer and service orientation
• Strong communication skills

What you may expect:

• Responsible task where you can apply your language talent daily
• Intensive induction
• Working hours MON - SUN between 08:00 - 18:00
• Try & Hire employment with option for permanent employment

Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via E-Mail (sakiri@workmanagement.ch). I will be happy to provide you with further details.