Clerk / Clerk Service Desk Billing (a) 100%

Work location: Service Center Fakturierung | Bern Europaplatz

Start date: 1. Januar 2027 or by arrangement

Employment type: Permanent

Reference number: 73404

Hirslanden stands for first-class, responsible, and individual healthcare that puts people at the center. From birth to old age and from prevention to healing - at all times, physically and digitally - the Hirslanden-Gruppe, together with private and public cooperation partners, focuses on the further development of the «Continuum of Care».

Our focus is not only on the well-being of our patients but also on that of our employees. As a traditional Swiss company with international connections to the Mediclinic Group and its divisions, we benefit from worldwide exchange and constant development.

We are looking for a new Clerk for the Service Desk Fakturierung team within the Service Center Fakturierung Bern.

Are you ready to get started in an innovative environment?
With us, you can fully develop your strengths, your know-how, and your competencies. On your first working day, we will give you a warm welcome and ensure that you feel comfortable with us from the very beginning.

As early as the first week, you can benefit from many advantages:

• Varied menus in our staff restaurant at a preferential price
• Fitness 24/7: Free access to our fitness room (incl. lunch courses)
• Free employee counseling: Professional support for professional or personal concerns, whenever you need it
• More than 5 weeks of vacation as part of our Freizeit Plus program - for the perfect work-life balance
• And many more exciting benefits can be found here!

YOUR TASKS ##

• You provide information in response to inquiries and follow-up questions regarding issued invoices
• You process invoice complaints from the outpatient or inpatient service area
• Furthermore, you obtain information from service providers as well as internal departments (detective investigations)
• You cancel and create new invoices (refactura) and monitor open pending items
• Finally, you ensure that patients, insurance companies, clinics, and doctors are informed in a timely manner

YOUR PROFILE ##

• You have completed a commercial apprenticeship and / or have completed a basic medical training
• Sound knowledge in the areas of KVG and UVG
• You have already been able to gain professional experience in the healthcare or insurance sector
• You are well-versed in MS Office; knowledge of SAP IS-H, TARMED, or SwissDRG is an advantage
• Your way of working is precise and conscientious, you think in networks, have high social competence, and are responsible
• You have a confident command of German orally and in writing (level: native language); French and English in spoken and written form are an advantage

For additional information, Vinusha Vijayakumar, Teamleiterin stationäre Service Desk Fakturierung, is happy to assist you at T +41 31 335 72 28. We look forward to your application!

Please note that we can consider neither paper dossiers (will not be returned) nor applications via e-mail. Please therefore apply exclusively online via this tool.