Service & Sales Assistant 100% from December 2026 or by arrangement - PLAVNA Deli&Bistro

Our resort: With the new PLAVNA Deli & Bistro, the BELVEDERE HOTEL FAMILIE is developing a modern meeting point in the Lower Engadine. The concept combines bistro, deli, coffee house, and serviced apartments in a contemporary alpine environment. With high-quality regional products, a modern open kitchen, stylish design, and a relaxed atmosphere, a new place is being created for guests, locals, and holiday apartment owners. The Plavna will in the future complement the BELVEDERE HOTEL FAMILIE in Scuol. This includes the 4*Superior Hotel Belvédère, the 3*Superior Badehotel Belvair (incl. the Thai specialty restaurant «Nam Thai») and the 4*Boutique-Hotel GuardaVal (incl. gourmet restaurant with the philosophy «Art culinarica alpina»). The 4* Businesshotel Münchwilen in the canton of Thurgau is also part of it. The Service & Sales Assistant is the central contact person for guests in the PLAVNA Deli & Bistro. He/she combines the tasks of a classic service employee, barista, salesperson, and host. He/she ensures a warm atmosphere, professional advice, and a smooth process in the entire front area. Your tasks: Host role • Greeting and saying goodbye to guests • Personal care during the stay • Advice on food, drinks, and deli products Service Bistro • Care of guests in the bistro area • Taking orders • Serving food and drinks • Mise en place and post-service preparation • Ensuring a well-maintained appearance of all guest areas • Active sale of additional offers Coffee and beverage preparation • Preparation of coffee specialties according to defined standards • Operation of the portafilter machine and coffee grinder • Preparation of simple drinks and aperitifs • Control and care of the coffee machines Sales Deli & Shop • Sale of regional specialties, delicacies, and gift items • Advising guests regarding the assortment and origin of products • Presentation and replenishment of the sales areas • Packaging of products and take-away offers Breakfast service • Preparation and care of the breakfast offering • Refilling buffets and presentations • Care of breakfast guests • Ensuring cleanliness and attractiveness of the presentations Cash desk & Administration • Operation of the cash register system • Correct recording of all sales • Daily accounting according to specifications • Support during inventories Quality & Hygiene • Compliance with all hygiene regulations according to HACCP • Compliance with the QM manual service • Working according to the quality management of the Belvedere Hotel Familie Your profile: Professional requirements • Training in gastronomy, hotel management, or retail is an advantage • Experience in service or sales • Experience with a portafilter machine is an advantage • Good German skills, other languages are an advantage Personal requirements • Strong host personality • Enjoyment of guest contact • High social competence • Sales talent • Resilience and flexibility • Independent and structured way of working • Well-groomed appearance We offer: - Participation in the development of a new and modern gastronomy concept - Working in a stylish and high-quality environment - Modern corporate culture with flat hierarchies - A young, motivated, and cheerful team - Contemporary remuneration - Support for professional and personal further training - Attractive workplace in the middle of the Lower Engadine - New employee accommodations (rooms and studios) - BELVEDERE HOTEL FAMILIE employee pass with generous conditions at internal and external partners - A workplace where gastronomy, lifestyle, and hospitality come together Contact: Become a part of the BELVEDERE HOTEL FAMILIE! Have we aroused your interest? Then send the complete application documents (CV, certificates, diplomas) to: hr@belvedere-hotelfamilie.ch or by post to BELVEDERE HOTEL FAMILIE Frau Sandy Stöckenius Stradun 330 CH - 7550 Scuol Should there still be any open questions, our HR Manager, Sandy Stöckenius, can be reached at the following number and will be happy to provide information: +41 81 861 06 02 By sending the application, you agree that during the application process, employees of the HR department and the respective specialist department have access to your personal data.