Customer Service Coordinator

Do you want to evolve in the dynamic sector of international transport and logistics?

To strengthen a human-sized team, we are looking for a motivated, customer-oriented Customer Service Coordinator who wishes to develop their skills in a stimulating environment with a national and international dimension.

Customer Service Coordinator

• Commercial, logistics, or equivalent CFC training
• First successful experience in transport, freight forwarding, logistics, or customer service
• Strong customer orientation and excellent communication skills
• Flexible, dynamic, and reactive personality
• Ability to manage multiple priorities simultaneously
• Team spirit, perseverance, and stress resistance
• Fluent French
• English minimum B2 level indispensable
• German is a real asset and any other foreign language will be appreciated
• Ensure the daily follow-up of a portfolio of national and international clients
• Guarantee a high level of customer satisfaction and contribute to their loyalty
• Participate in the organization, administration, and follow-up of express and charter transports
• Manage transport operations, from receipt of the order to final delivery
• Establish, control, and follow export documents
• Ensure the entry and follow-up of international orders
• Collaborate closely with various internal and external partners to guarantee the quality of services

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