Head of Competence Center 100 %

Head of Competence Center 100 % (m/f/d) The Sulser Group has been firmly anchored in the logistics market for 70 years with several operating subsidiaries and Sulser Logistik AG as a holding company. With our network in the logistics industry and in adult education, which has been built up and actively operated over several decades, we create excellent synergies. In addition to the headquarters in Otelfingen ZH, we are represented at other locations in the cantons AG, ZH, BE, LU, SG and VD. Our subsidiary Swiss Logistics Academy AG has core competencies in the development of customer-oriented training and further education solutions as well as practical adult education. With over 250,000 course participants in the last 23 years, it is a market leader. To strengthen our team in Otelfingen ZH, we are looking for, by arrangement, a Head of Competence Center 100 % (m/f/d) Your main tasks Technical and personnel leadership of the Competence Center as well as further development of a team of 5-6 employees in internal sales Responsibility for the organization and management of all processes in internal sales Active participation in daily operational business as well as support for the team with demanding issues Further development of internal sales into a proactive, customer- and service-oriented sales partner Continuous development of processes, standards and interfaces in close cooperation with sales, resource planning, course administration and other internal specialist departments Ensuring high service quality as well as professional, binding and solution-oriented customer care Promotion of an independent, performance-oriented and positive team culture Active participation in digitalization and optimization projects to increase efficiency and customer satisfaction Your profile Completed commercial basic training with several years of professional experience in internal sales, customer service, sales support or a comparable function Demonstrable leadership experience as well as enjoyment in promoting, coaching and developing employees High customer orientation as well as a pronounced understanding of service Structured, independent and process-oriented way of working with high organizational ability Experience in building new structures as well as in the analysis, optimization and standardization of processes Entrepreneurial thinking as well as a pragmatic hands-on mentality A doer who enjoys taking responsibility, actively driving changes and achieving sustainable success together with the team Communicative and winning leadership personality with natural authority as well as a confident appearance Confident handling of common MS Office applications as well as experience with ERP or CRM systems What we offer you A versatile key position with great creative freedom and direct influence on the further development of the company You will take over a motivated team and receive the opportunity to sustainably develop structures, actively shape processes and decisively shape the Competence Center Your own ideas are welcome and can be implemented in an entrepreneurial environment with the necessary freedom You will also benefit from short decision-making paths, an open and appreciative corporate culture and progressive employment conditions An environment in a family business and Du-culture Free parking space and immediate proximity to the train station Do you feel addressed or do you have any questions about this? For questions, HR is available at We look forward to your application. jpidf34c6bcjm jit0730jm jiy26jm