Head of Services 80 - 100% Bern

Head of Services 80 - 100% (a) Bern ALL AROUND BUSINESS-IT MTF has been one of the largest and longest-standing IT service providers in Switzerland for over 40 years. We plan and realize innovative, reliable IT solutions that are flexible and cost-effective for our customers. Our offering includes all modern IT – On Premise, in the Cloud and with hybrid solutions for SMEs and large customers. Our own high-performance cloud is one of the most modern and powerful cloud offerings in Switzerland. With our logistics and service services, we are a proactive, modern and sustainable IT partner for our customers, so that even demanding IT infrastructures run smoothly at all times. Head of Services 80 - 100% (a) Bern Your tasks Functional leadership of the Service area: Team Operation Services and Team Professional Services (approx. 20 employees) Personnel leadership of the Team Leaders Operation Services and Professional Services Further development of the service portfolio, the service offerings as well as the service strategy Ensuring structured project execution as well as holistic support and guaranteeing smooth IT operations for our customers together with the team Standardization and optimization of operational processes as well as implementation of company standards Improvement of processes as well as cooperation with the Compliance, Security and Sales team Coaching and further development of employees (professionally and personally) What you bring with you Sound initial or advanced training in the field of informatics (EFZ/HF) At least 5 years of practical experience in the field of functional / personnel leadership At least 5 years of experience in the field of System Engineering Very good specialist knowledge in our technologies: Microsoft 365 environment (M365, Intune, MDM, Teams), VMware (Horizon VDI, ESX) Customer-oriented, independent and structured working and teamwork skills High communicative competence with customers and employees Motivation for personal and professional further development High degree of self-organization What we offer Lots of creative freedom and diverse activities Helpful team that is looking forward to you and the next Apéro with you An agile environment with simple structures Possibility for vacation purchase Support for initial and advanced training Hybrid working in the office, at the customer and/or in the home office Contact Kymia Laleh T MTF Solutions AG Stauffacherstrasse 131 CH-3014 Bern jpid589204ajm jit0834jm jiy26jm