Customer Advisor E-Banking 80-100% (DE/ FR/ EN)

We have been successfully active in the placement of qualified personnel for over 45 years. Are you looking for a new challenge? We are happy to advise and lead you to your success! For our valued customer located in Bern, we are looking for several Customer Advisor E-Banking 80-100% (DE/ FR/ EN) # Employment: 80-100% Location: Ittigen Industry: General services Publication date: 20.07.2026 Your tasks: • You advise our customers in a friendly and competent manner on the telephone regarding all questions related to e-banking • As the first point of contact, you provide support for concerns such as login problems, payment orders, security questions, and other functions • You help with technical challenges in e-banking and guide customers step-by-step towards the independent use of our digital services • During conversations, you specifically identify customer needs and draw attention to suitable digital offers, e.g., Mobile Banking or E-Documents • Even with more complex inquiries, you quickly find a customer-oriented solution and thus contribute to a positive user experience • You work closely with internal specialist departments and thus make an active contribution to the ongoing optimization of our e-banking support What you bring with you: • Very good knowledge of German, French, and English is essential for this position • You are open to new things; career changers with a high willingness to learn are also very welcome • You bring a confident handling of the PC as well as good knowledge of the common MS Office programs • High customer and service orientation • Strong communication skills What you may expect: • A varied activity in a motivated team • Intensive induction specifically tailored to career changers • Working hours Monday to Friday between (07:00-21:00) rarely on Saturdays Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via E-Mail (sakiri@workmanagement.ch). I will be happy to provide you with further details.