Customer Advisor E-Banking 80-100% (DE/ FR/ EN)

We have been successfully active in the placement of qualified personnel for over 45 years. Are you looking for a new challenge? We are happy to advise and lead you to your success! For our valued customer located in Bern, we are looking for several

Customer Advisor E-Banking 80-100% (DE/ FR/ EN) #

Employment: 80-100%

Location: Ittigen

Industry: General services

Publication date: 20.07.2026

Your tasks:

• You advise our customers in a friendly and competent manner on the telephone regarding all questions related to e-banking
• As the first point of contact, you provide support for concerns such as login problems, payment orders, security questions, and other functions
• You help with technical challenges in e-banking and guide customers step-by-step towards the independent use of our digital services
• During conversations, you specifically identify customer needs and draw attention to suitable digital offers, e.g., Mobile Banking or E-Documents
• Even with more complex inquiries, you quickly find a customer-oriented solution and thus contribute to a positive user experience
• You work closely with internal specialist departments and thus make an active contribution to the ongoing optimization of our e-banking support

What you bring with you:

• Very good knowledge of German, French, and English is essential for this position
• You are open to new things; career changers with a high willingness to learn are also very welcome
• You bring a confident handling of the PC as well as good knowledge of the common MS Office programs
• High customer and service orientation
• Strong communication skills

What you may expect:

• A varied activity in a motivated team
• Intensive induction specifically tailored to career changers
• Working hours Monday to Friday between (07:00-21:00) rarely on Saturdays

Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via E-Mail (sakiri@workmanagement.ch). I will be happy to provide you with further details.