20 Employees Call Center In APP Support Banking Sector Basel
- Employment type
- Full-time
- Location
- Basel
- Company
- Callpoint AG, Hochbergerstrasse 15, 4057 Basel
- Languages
- German (fluent), French (fluent), Italian (fluent)
- First posted
EVERY APPLICATION MUST MANDATORILY CONTAIN THE NOTE :
with note of recommendation from Andrea Moronese.
Tasks
As a customer service employee, you will answer telephone customer inquiries regarding services and products. Your task is to receive customer concerns and answer them in a solution-oriented manner.
Telephone activities include:
- Customer identification
- Support for customers during the migration to the new application for the E-Banking Login Profile
- Commercial professional experience
- Customer orientation, empathetic, strong communication skills
- Swiss German/German as mother tongue, very good French or Italian skills
- Ability to work in a team, reliability and sense of duty
- Good PC user knowledge
Automatically translated from the original.
Posted 6 weeks ago