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Software Specialist Business/Technical Support at 80-100

G. KOLLY SA

Employment type
Full-time
Location
Montévraz
Company
G. KOLLY SA, Rte de la Gruyère 108, 1724 Montévraz
First posted
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Ideas that have weight! Since more than 90 years, BOCH SA has been developing and manufacturing precision weighing systems as well as innovative software solutions intended for numerous sectors such as recycling, logistics, transport, agriculture and industry. Since 2021, the company has been part of the Groupe and continues to develop future-oriented solutions. To strengthen our team, we are looking for a: Software Specialist Business/Technical Support at 80-100 Your mission As a specialist in our BOCH software solutions, you are the privileged contact person for our clients for all questions related to our software solutions specific to their sector of activity. You ensure the configuration, commissioning and proper functioning of our systems, and you accompany users in their daily work. Advise and assist our clients in the use of BOCH software solutions Configure and parameterize the software according to the needs of the clients Ensure technical support remotely and intervene on site if necessary Analyze and resolve technical incidents Participate in the commissioning of new installations and the evolution of existing systems Provide technical support to the sales team Collaborate closely with the development, after-sales service and sales departments Contribute to the continuous improvement of our solutions and technical documentation Your profile: Technical training in computer science, automation, electronics or equivalent Experience in software support or in a similar technical function Good knowledge of computer networks (TCP/IP, VPN, remote access) Knowledge of .NET development desired Analytical and methodical mind, solution-oriented Customer service mindset, team spirit and autonomy Excellent knowledge of French and German Willingness to make occasional trips in Switzerland We offer you: A varied activity at the interface between computer science, technique and customer relations An innovative environment within a recognized Swiss company Great autonomy and stimulating responsibilities Varied projects using modern technologies Attractive employment conditions and opportunities for continuous training Place of work: Le Mouret/FR. Interested?: We look forward to receiving your application by e-mail to Write an email (<>). We remain at your disposal for any additional information. The strictest confidentiality is guaranteed. jpid350753ajm jit0728jm jiy26jm

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