Software Specialist Business/Technical Support at 80-100
G. KOLLY SA
- Employment type
- Full-time
- Location
- Montévraz
- Company
- G. KOLLY SA, Rte de la Gruyère 108, 1724 Montévraz
- First posted
Ideas that have weight!
Since more than 90 years, BOCH SA has been developing and manufacturing precision weighing systems as well as innovative software solutions intended for numerous sectors such as recycling, logistics, transport,
agriculture and industry. Since 2021, the company has been part of the Groupe and continues to develop future-oriented solutions.
To strengthen our team, we are looking for a:
Software Specialist Business/Technical Support at 80-100
Your mission
As a specialist in our BOCH software solutions, you are the privileged contact person for our clients for all questions related to our software solutions specific to their sector of activity. You ensure the configuration, commissioning and proper functioning of our systems, and you accompany users in their daily work.
Advise and assist our clients in the use of BOCH software solutions
Configure and parameterize the software according to the needs of the clients
Ensure technical support remotely and intervene on site if necessary
Analyze and resolve technical incidents
Participate in the commissioning of new installations and the evolution of existing systems
Provide technical support to the sales team
Collaborate closely with the development, after-sales service and sales departments
Contribute to the continuous improvement of our solutions and technical documentation
Your profile:
Technical training in computer science, automation, electronics or equivalent
Experience in software support or in a similar technical function
Good knowledge of computer networks (TCP/IP, VPN, remote access)
Knowledge of .NET development desired
Analytical and methodical mind, solution-oriented
Customer service mindset, team spirit and autonomy
Excellent knowledge of French and German
Willingness to make occasional trips in Switzerland
We offer you:
A varied activity at the interface between computer science, technique and customer relations
An innovative environment within a recognized Swiss company
Great autonomy and stimulating responsibilities
Varied projects using modern technologies
Attractive employment conditions and opportunities for continuous training
Place of work: Le Mouret/FR.
Interested?:
We look forward to receiving your application by e-mail to Write an email (<>).
We remain at your disposal for any additional information. The strictest confidentiality is guaranteed. jpid350753ajm jit0728jm jiy26jm
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