Spa & Wellness Manager 100%

Spa & Wellness Manager 100% (m/f/d) from October 2026 or by arrangement Spa & Wellness Manager 100% (m/f/d) from October 2026 or by arrangement An icon of the hotel industry and a legend since its sensational opening in 1873\. Located on the Bürgenberg, a 500 meter high rocky outcrop in Central Switzerland, the Bürgenstock Resort Lake Lucerne is characterized by daring design, groundbreaking sustainability, breathtaking landscapes, and state-of-the-art leisure facilities. Around 700 employees from 54 nations ensure excellent hospitality and provide the perfect setting for moments beyond imagination. Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two overnight options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior) and the Taverne 1879 (3*), are available to guests. Each of these houses understands how to create a unique atmosphere. Twelve restaurants, lounges, and bars are the showcase for culinary excellence; in the award-winning Bürgenstock Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The resort is not only a dream destination for travelers from all over the world, but also a workplace with an excellent corporate culture. The Bürgenstock Resort received the official certification as "Great Place to Work" in Switzerland for the third year in a row - an award that fills the entire team with pride. To strengthen our team, we are looking for from October 2026 or by arrangement a Operations Management Responsibility for smooth daily spa and wellness operations Ensuring the highest quality, hygiene, and service standards (5-star level) Efficient deployment planning and coordination of all teams Guest Experience & Service Quality Ensuring an excellent, personalized guest experience Professional handling of feedback, concerns, and special requests Development of individual wellness offers and packages Continuous quality control and optimization of service Team Leadership & Development Recruitment, deployment planning, and leadership of the spa team Training, coaching, and promotion of employees Building a motivating, performance-oriented team culture Business Management & Strategy Co-responsibility for budget, revenues, and cost control Analysis of key figures to optimize performance and profitability Development of sales promotions, pricing strategies, and offers Management of purchasing, stock, and partner relationships We are looking for a cheerful and service-oriented personality who brings experience in a comparable position in the international luxury segment. You have a solid education as a dipl. Masseur/in or dipl. Kosmetiker/in and have ideally supplemented this with a further qualification in the field of hotel management, spa management, or business administration. You bring several years of professional experience (at least 4-5 years) in a leadership position in a high-end spa or wellness operation and have already been able to demonstrate extensive leadership skills. In addition to your strong sense of quality, you are characterized by entrepreneurial thinking, organizational strength, and a deep understanding of excellent guest service at the highest level. You communicate stylishly in German and English, other foreign languages are an advantage. In dealing with an international guest clientele, you demonstrate cultural sensitivity, confidence, and tact. In addition to a modern workplace, you benefit from numerous attractive employee offers and discounts. The staff house features its own fitness studio, a TV lounge, a billiard room, and a library. Furthermore, you enjoy discounts in our restaurants as well as preferential conditions for you, your family, and friends for overnight stays in our hotels. Further benefits include discounts for tennis, golf, sporting goods, insurance, group courses, and REKA-Checks. We also support your mobility: Travel by public transport is financially supported, and parking spaces are available at attractive conditions. We invest in your future: With access to the Beekeeper employee app, diverse continuing education offers, internal development opportunities, and first-class career perspectives, we create the framework for your personal and professional development. You can expect the chance to be part of a world-class resort, actively contribute to shared success, and continuously develop yourself in an inspiring environment. We look forward to your complete application documents including cover letter, work certificates, and photo. Awards: Swiss Location Awards «Switzerland's Best Meeting Location» World Spa Awards «Switzerland's Best Hotel Spa 2025» LHW Membership Awards «Sustainability Leader» Great Place To Work 2025 The New York Times' «52 Places to Go in 2018» Travel + Leisure «500 List 2021» Handelszeitung «Bester Arbeitgeber im Hospitality Sektor 2023» Connoisseur Circle «Best Gourmet Hotel» MICHELIN Wellness Award «Best Wellness Hotel» GALA Spa Awards «Best Spa Concept» MICHELIN Keys «3/3 Keys» BÜRGENSTOCK HOTELS AG HR Assistant Bürgenstock 30 6363 Obbürgen Telephone jpid4cc8220jm jit0834jm jiy26jm