Senior Business Analyst / Business Architect

Senior Business Analyst / Business Architect Senior Business Analyst / Business Architect / Contract Management / CRM / 100% / ZH Project: We are looking for a: Senior Business Analyst with a focus on customer and contract management. You analyze existing sales master data, processes and system landscapes, develop future-oriented target images and support the further development of a flexible, automated and efficient process and work closely with specialist departments, sales, IT and other stakeholders, collect and consolidate requirements, moderate workshops and create decision-making bases for sustainable solutions. In doing so, you bring your experience in complex banking projects, business analysis, process optimization and master data management. Tasks: Analysis and documentation of existing customer, contract and sales processes as well as system landscapes Development of target images and target processes with a focus on complexity reduction, automation and flexibility Collection, evaluation and prioritization of business requirements Creation of business cases, effort estimates and decision-making bases Support in solution evaluations, tenders and proofs-of-concept Conducting and moderating workshops with specialist departments, sales and IT Creation of management presentations and decision documents Collaboration in an interdisciplinary agile project environment Requirements: 12+ years of experience as a Business Analyst / Business Engineer in complex projects Sound experience in the banking environment or comparable regulated industries Experience in customer management, contract management, CRM or master data management Very good knowledge of business analysis, process analysis and modeling Experience with complex system landscapes and interfaces Ability to prepare complex issues in a structured manner and convey them understandably Experience with agile methods and tools (Jira, Confluence) Very good knowledge of MS Excel and PowerPoint Experience with Siebel CRM is an advantage Experience with AI tools in the business analysis context is an advantage Languages: German: C2 English: B2 Reference no: 925084MH Job: Senior Business Analyst / Business Architect (m/w/d) Region: Zürich and region Workload: 100 % (Hybrid only within Switzerland) Start: End date: If this position has piqued your interest, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile so well and you wish to receive other positions directly, you can also send us your dossier via this advertisement or to jobs\[at\]itcag\[dot\]com. Contact us for more information about our company, our positions or our attractive payroll-only program: . About us: ITech Consult is an ISO 9001:2015 certified company with branches in Germany and Ireland. ITech Consult specializes in the placement of IT candidates for contract work. We were founded in 1997 by IT professionals and therefore know how important professional support is when searching for and working on projects jpid95949dajm jit0729jm jiy26jm