Assistant Spa Services Reception 30-50% (f/m/d)

Your tasks ## • Customer consultation and sale of treatments in German and English • Appointment scheduling and coordination with other areas • Up-, Cross-, More-Selling • Guest care • Customer-friendly and efficient design as well as processing of administrative activities such as, for example, the management of the address and customer files • Operation of the telephone system • Care of the Spa Lounge (beverage service, tea service, maintaining order) Your profile ## • Experience at the reception as well as in direct customer contact, experience in upscale hospitality is an advantage • High service quality and high quality awareness • Fluent German as well as good English skills (further languages an advantage) • Well-groomed, serious appearance as well as impeccable manners • Experience with common Office applications • Readiness for weekend services • Joy in dealing with international clientele, discrete and charming personality • Teamwork skills, sales and organizational talent as well as resilience