Back Office Clerk 60%-100% (f/m/d)

The JELD-WEN Group is a leading global manufacturer and provider of complete door and window solutions. In our Swiss manufacturing plant, we produce functional and entrance doors made of wood for the Swiss market. Our range extends from the blank to the ready-to-install door. At our production site Bremgarten/AG, we are looking for a Back Office Clerk to strengthen our internal sales department.

YOUR ROLE

In this exciting function, you have the opportunity to proactively help shape our sales organization. You are responsible for telephone accessibility for our customers, for ensuring the timely recording of stock products, as well as for compliance with time specifications for order entry, credit notes and invoicing.

Back Office Clerk 60%-100% (f/m/d)

MAIN TASKS

• Management of the telephone switchboard and answering incoming calls in German and French
• Competent advice and support for customers (by telephone and via email)
• Maintenance of the CRM
• Reception of customers and visitors in compliance with security requirements
• Expedient and timely order entry (stock range)
• Daily, independent management of the invoicing/credit note system
• Support during bottlenecks in the sales team in the interest of mutual success
• Entering commercial goods into the ERP (Dana)
• Assistance with the monthly closing & inventory

WHAT ARE WE LOOKING FOR?

• Commercial basic training/ career change possible; experience in customer service is an advantage
• strong customer orientation and excellent communication skills
• Strong will to understand complex topics and find solutions together
• Open, proactive personality and very good organizational talent
• Resilience and high sense of responsibility
• dynamic, committed and a team player
• Very good German and French skills
• Computer skills and confident handling of ERP and CRM systems

WHY JELD-WEN?

We offer employees not only interesting areas of responsibility with a high degree of individual responsibility, but we also promote our employees in their individual development.

JELD-WEN Switzerland offers you a workplace in a modern administrative building with market-rate compensation as well as 30 - 35 days of vacation, as well as a workplace with a direct public transport connection. In addition, look forward to flexible working hours, free parking spaces and health prevention measures. A global company with local context awaits you!

Applications will be considered exclusively via the application portal.

We look forward to getting to know you!

Unless expressly requested or addressed by JELD-WEN, the company does not accept unsolicited CVs from headhunters, recruitment agencies or paid recruitment services.

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