Telephone Customer Advisor Inbound (m/f/d) 50-100%

Your tasks:

• Conducting and logging incoming telephone calls in the technical and administrative area
• Optimization of the customer portfolio, recognizing sales opportunities (Sales, Up- and Cross-Selling)
• Receipt and processing of malfunctions in 1st-level support
• Customer-oriented, friendly product and service consultation
• Written processing of customer inquiries (Chat / Email)

Our offer:

• An indefinite employment contract in full or part-time
• A responsible task in an operating company
• A collegial working environment in a nice team with flat hierarchies
• Intensive training (8 weeks at 100%) with full salary
• Development opportunities in the telecommunications industry
• Attractive benefits and further training opportunities
• Working from home possible upon arrangement (residence in CH required)

Your profile:

• You are flexible, reliable and interested in a long-term new challenge
• As a communication talent, you have a flair for sales and consultation
• Good PC skills as well as high IT affinity
• Fluent, accent-free German and good understanding of Swiss German are requirements
• Language skills in Italian, French or English are an advantage
• Good written communication skills

Willingness to work shifts Mo - So between 07:00 - 24:00 is mandatory (students, housewives and househusbands are very welcome)

Have we piqued your interest? Then we look forward to your complete application documents (letter of motivation, CV, work certificates and diplomas).

Warm regards

Capita Recruitment-Team