Front Office Manager in a Permanent Annual Position (m/f/d)

• 11 July 2026
• 100%
• Permanent position
• Arosa

Front Office Manager in a permanent annual position (m/f/d)

Do you appreciate the challenge of working in a sustainable hotel operation? Modern, chic and amidst the Grisons mountain landscape? All this characterises the Valsana Hotel & Appartements.

Our employees radiate vitality, joy and energy due to their positive attitude towards life. Personal contact is paramount. We are hosts with charm and character.

Start: Mid-September or by arrangement

? YOUR TASKS

• You are responsible for the administrative processes around the front office and ensure a smooth check-in and check-out process as well as correct reservation management.
• You work proficiently with Protel and are responsible for maintaining master data as well as the correct processing of reservations and guest data.
• You take on tasks in the area of accounts receivable, daily closings, invoicing and support the hotel's accounting processes.
• You are sales-oriented and focused on optimal room occupancy.
• You create duty rosters, coordinate staff deployment and promote appreciative collaboration within the team.
• You support employees in daily operations and contribute to budget planning as well as ongoing cost control in your area.

? YOUR PROFILE

• Graduation from a hotel management school and/or professional experience in a comparable position
• German and English spoken and written, any additional language is an advantage
• Experience with Protel as well as good MS Office skills (especially Excel)
• Affinity for numbers as well as a structured and careful way of working
• Appreciative and courteous personality with leadership skills
• Strong service and quality awareness as well as entrepreneurial thinking
• Resilient, flexible and reliable personality with a high degree of personal responsibility

OUR BENEFITS - What you can expect from us:

• Professional and personal development in a forward-looking company
• Career opportunities within The Tschuggen Collection AG
• Connection to our attractive occupational pension scheme for managerial staff
• Balanced menu offerings in our staff canteen
• Living and working amidst the Grisons mountain world
• Discounted winter sports pass and Arosa all-inclusive card in summer
• Special rates for overnight stays in the houses of The Tschuggen Collection AG
• Local benefits such as special prices at sports shops, ski passes and much more
• 24/7 use of our fitness centre

If you feel addressed - apply now!

We look forward to receiving your application dossier - preferably digital:

Cover letter

Complete CV including photo

Certificates & diplomas

Marloes Tjalsma

Oberseepromenade 2

7050 Arosa