Customer Service & Administration Assistant D/F (m/f/d)

French in daily customer contact -- with careful induction in Luzern Our client is an international marketing organization that connects companies in an innovative way and thereby contributes to increasing market shares. It has been well established in the Swiss market for a long time and is permanently expanding its field of activity. To complement the well-established team in the Service Center Luzern, we are looking for a customer-oriented and linguistically proficient commercial personality with business fluent French. The position is being re-filled in view of a retirement. As a result, one can benefit from a careful introduction and a well-prepared personal handover. Your tasks * Acting as a contact point for members, field service and internal specialist departments * Looking after members and interested parties in German and French -- by telephone and in writing * Processing inquiries and leads from French-speaking Switzerland * Maintaining member and customer data in the internal systems and platforms * Handling general correspondence as well as email and incoming mail * Supporting the internal and field service with administrative tasks * Taking over individual tasks in fleet management * Supporting internal processes in accounting * Deputizing in the team Your profile * Commercial basic training or comparable basis * Initial professional experience in administration, customer service, internal sales or a similar activity is an advantage * Confident handling of MS Office 365 and enjoyment of digital applications * Strong customer and service orientation * Independent, structured and reliable way of working * Enjoyment of contact with different people and working in a team * German: Very good knowledge (C1) / French: Good knowledge (at least B2) with the ability to conduct customer conversations and answer written inquiries / English: an advantage / Italian: a plus Perspectives An exciting and varied activity in a dynamic and success-oriented environment awaits you. Good public transport connections, a modern infrastructure and fair compensation are also part of this attractive job offer. If your French skills correspond to at least level B2, the employer will support you after successful probation with a fully funded part-time language course on the way to the next language level. In addition, at the place of work in the city of Luzern, you can count on modern, ergonomically furnished workplaces, flat hierarchies and short decision-making paths. Your development and further training opportunities are actively promoted and regular team events and training sessions take place. Entry Immediately or by arrangement Place of work City of Luzern Do you enjoy customer contact and want to use your French skills regularly in everyday professional life? Then Bruno Giger looks forward to your complete application documents via the link in the line below. If you have any questions, I will be happy to provide information via [ ](< >). j4id10414339a j4it0940a j4iy26a