Call Center Agent Inbound (m/w/d)

For over 45 years, we have been bringing qualified specialists together with suitable employers. Are you looking for a new challenge? We are happy to support you and accompany you on your way to the next career step. For an established telemarketing service provider in Biel, we are looking for a motivated personality as Call Center Agent Inbound (m/w/d) # Employment: 100% Location: Biel/Bienne Industry: General services Publication date: 20.07.2026 Your tasks: • Efficient handling of telephone and written customer inquiries in DE/FR or DE/IT • Providing information on various questions from all contact persons via telephone, chat & email • Ensuring high customer satisfaction • Constant monitoring of open pending items • Any administrative as well as coordinative activities What you bring with you: • Completed basic training is an advantage (merchant or retail specialist or similar) • Existing professional experience in customer consulting / Customer Service / customer service • Confident German language skills / Very good French or Italian skills (mandatory) • Service-oriented, communicative and structured personality with drive • Proficient use of the PC & IT • Flexible availability (regular evening & Saturday shifts) What you may expect: • Working hours between Monday - Friday / Saturday shifts by arrangement • Try & Hire employment with option for permanent employment • Parking facilities available • Responsible task in which you can apply your language talent daily • Intensive induction Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via E-Mail (sakiri@workmanagement.ch). I will be happy to provide you with further details.